Booking terms

Bookings and payment

• Bookings are only confirmed upon receipt of the signed booking form and a 25% deposit.
• Balance payments must be made 7 days prior to the event date, unless by prior arrangement. Please ensure payments are referenced with your surname, and the date and time of your event.
• Deposits are non-refundable.

Timings

The time that a performer is booked for is when the time starts. If your event is running late and the performer cannot start at the booked time, the visit may be cut short if the performer has to be at another booking.

We will always do our best to work with you where possible, but please ensure the performer can enter at the booked time.

Allergies

It is the booker's responsibility to inform Prima Parties, in writing, of any allergies that we need to be aware of, prior to the event. We hand sweets out at our events and we need to ensure that children with allergies are kept safe.

Cancellation policy

If we have agreed to book your event with no deposit, 25% of the booking amount would still be owed should you cancel with 29 or more days' notice.

Changes to your booking

If you need to change your event date, we will do our utmost to accommodate, but cannot guarantee availability.

Staff safety

If at any time staff feel unsafe and/or are subject to any abuse at any event, they reserve the right to leave.

Contact

Prima Parties, Brighouse HD6
info@primaparties.co.uk